Troubleshooting
The most common error messages and wrong values, and what helps.
Log messages and errors during setup
- "unit not supported" / "No unit defined" error – how do I set the unit?
- "Known valueAtDeviceReset > known cumulative value" error
- "No cost type defined" error – price definition missing
- "Initialization failed" / "Cannot handle calculations" / "reading incorrect" messages
- Source delivers text instead of a number (string instead of number, decimal point)
- Datapoint enabled, but no folders or states appear
- High CPU and memory load and too much log output
- Problems with installation and the Admin display
- Midnight: crash or day rollover at the wrong time
- Object limit warning (5000)
- Source adapter or history shows 0 or old values